Restaurant Booking System

Simple service and customer management

Restaurant Planner, Online Bookings, EPOS Integration
Advanced Restaurant Booking System

Easily take control of your guest restaurant bookings with our restaurant booking system to maximise your table availability and improve profitability.

Take bookings 24/7 via our online booking widget that easily integrates into your own website.

Key Features

Service Planner

Service plans are automatically created for each individual service. The plan contains customer bookings which can be viewed as a list, via a service chart or on a table plan. Each service has an individual table plan that can be configured to match the bookings at any time.

Manage Peak Periods

Easily block online bookings or all bookings by time slot to manage kitchen capacity. Override default service schedules on special occasions such as Christmas Day etc.

Custom Configuration

Customise numerous settings such as time slots, maximum covers per slot and length of booking based on number of covers to maximise restaurant capacity.

Unlimited Areas

Create unlimited areas (or rooms). Individual service plans can be linked to each room allowing different setups in different areas of the building.

Waiting List

The waiting list is directly linked to a service plan. Online bookings are also directed to the waiting list if there is no availability for their selected service. This allows you to easily fill spare capacity in the event of cancellation.

Automatic Confirmation

Automatically send instant booking confirmation to the customer via email or SMS*. This can be followed up with a reminder to reduce no shows and maximise table availability.

Control Your Service

During service the restaurant planner can be easily used to manage the active service. When connected to our EPOS system the planner will automatically update as items are added to the bill, to show the current table status.

Record Walk-ins

Quickly record walk in customers to keep an up to date record of table availability during service. Build a history of both bookings and walk ins to help plan resource requirements for future services.

Update Table Status

Keep a record of what status each table (both bookings and walk ins) is at (eg. drinks ordered, food ordered, bill requested)

Online Table Booking

Our online table booking system allows you to take and confirm bookings 24/7 from your own website, so you never miss a booking again. The system can be hosted as a widget on your own site, or as part of a full screen 'sub-site' which we can provide.

Bookings will be entered directly into your planner, and if no availability is left, the customer will be offered the option to add themselves to your waiting list. To cut down on no-shows, the system also has the possibility to request either a deposit, or credit card details at the time of booking.

View Online Booking Demo

Customer Relationship Management

Our restaurant booking system is connected to the central CRM in our Business Manager product. Together they combine to form a powerful resource helping you to provide a great customer experience and drive repeat custom. When connected to our EPOS the system will also record average spends and the customer's favourite products.

Customer Preferences & History

Automatically track information about booking history, cancellation rates, previous no shows and dining preferences such as favourite table.

Customer Analytics

Track and report on best customers by bookings (and spend when linked to EPOS). Link to EPOS to report customer's previous purchases allowing you identify items such as favourite wine etc.

Integration Options


A complete two way integrated link allows any EPOS terminal to display current table plans and reservations as defined in the booking system. The EPOS will then automatically update the booking system with the latest status of each booking or walk in. In addition, purchases will be added to customer records provide great customer history.

Hotel Booking System Link

Link restaurant bookings to hotel bookings enabling automatic updates or cancellations when the hotel booking is amended. Linked bookings are highlighted so that restaurant staff are aware they are a hotel guest and which room to send their bill to. Room moves will automatically update the link in the restaurant service planner.

Caller ID

Caller ID** allows the booking system to show details of existing customers on your screen before you even answer the phone. This allows you easily find existing bookings to update, or create new bookings with all of their contact details already completed.

What our customers say

"Sirrahsoft has been fantastic during our time with them. They always try to rectify any issue that may arise and are always friendly doing so. The software is always being updated for the better and they are very open to giving feedback for any future improvements. As a company we couldn't have asked for such an automated system for the Covid pandemic with regards to Eat Out to Help Out and the change in VAT for different items. I would happily recommend them to anyone wishing for either a Cafe/Restaurant/Hotel system that helps with everyday running."

Start working with us

Talk to us today to see how our Restaurant Booking System can help your business.
Call Us 01740 669 069
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*Additional charges will be incurred for sending SMS confirmation messages
** Caller ID requires integration with our Hosted VoIP Solution.