Business Communications
Helping reduce costs and improving communications
Business Hosted VoIP Systems, On-Premise PBX, Business Broadband
Guest WiFi Solutions

Our VoIP (Voice over Internet Protocol) systems allow you to make and receive calls over the internet, untying you from your traditional fixed line and giving you the flexibility to work from anywhere.

Traditionally, business phone systems were expensive and therefore not easily accessible to small and medium business, but now our Hosted VoIP system allows you to enjoy the full features of a business phone system for a very affordable price.

Hosted VoIP Features

Call Handling

Customise your system to control exactly how calls are handled in and out of the system. Automated menus can easily be setup, routing calls to different teams. Use an alternative out of hours setup to direct calls to voicemail or mobiles. Whatever configuration you want, we can configure it for you!

Choice of Handsets

Choose from a wide range of handsets to suit your budget and feature requirements. Alternatively, you can use your mobile to make and receive calls as part of the business from wherever you are.

Multiple Sites & Expansion Possibilities

Enjoy free calling between sites. Allow staff to work from home or even abroad. Start with one phone, and grow as you need. Our Hosted VoIP will give you the functionality you need for whatever working arrangement you have.

Restaurant Booking System Integration

VoIP Integration

Our Hosted VoIP System can be integrated with our Restaurant Booking System to provide the following additional functionality:

Customer Lookup via Caller ID

When your phone rings, the restaurant bookings system can automatically show existing customer and booking details if the number is known. This speeds up the process of taking new bookings or amending bookings, reducing booking time to give a better customer service and improve staff efficiency. If the number is not known, it will be automatically added to the telephone field of the new bookings screen so that there is no need to ask the customer for it.

Click to Call

Need to call a customer about a future booking? There is no need to manually dial the number anymore! Just open the booking in the booking system and click the "Click to Call" button to automatically dial on your handset.

Business Broadband

With broadband being used for an ever increasing number of business services, from credit card transactions, VoIP phone calls, to streaming music, it is important that you have a good connection to keep your business running, and our business broadband provides a number of advantages over standard broadband to help you do that.

Prioritised Service

A standard broadband line will be shared by many users, but business broadband users are prioritised and will share a line with just a few users. This means your connection will not be affected during peak times, such as lunch or evening, meaning you always have a strong connection.

Static IP Address

Our business broadband includes a static IP (there is normally an additional charge for this on standard broadband, if it is available at all). A static IP allows you to host your own services such as a server, website, or remote VPN (virtual private network) connection (if you need to dial into your site for remote access). For our hospitality system customers, a static IP is required if you wish to take advantage of a number of our online services.

VoIP

If you are using a VoIP phone system, it is important to have a strong connection to make sure you enjoy high quality, uninterrupted calls. Poor internet connections sometimes cannot handle the appropriate data and therefore we recommend using a business broadband package to keep all of your services that use the internet up and running. We can also provide business quality broadband routers which allow us to prioritise network traffic to ensure other users (such as guests) do not use your full bandwidth, keeping calls connected.

Start working with us

Talk to us today to see how our Business Communications Solutions can help your business.
Call Us 01740 669 069
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